Prevention Measures against COVID-19

We are taking the following countermeasures against COVID-19, such as avoiding the Three Cs (closed spaces, crowded places, and close-contact settings).
We sincerely apologize for any inconveniences these may cause our guests, and thank you for your understanding and cooperation.

Requests to Guests

  • Please wash your hands, gargle, disinfect, and wear a mask to prevent infection.
  • Please make sure to wear a mask at the reception.
  • Please keep a social distance in crowded places, whether outdoors or indoors.
  • Please disinfect your hands with alcohol and wash your hands and gargle regularly. Also, if you are close to other guests, please cooperate in wearing a mask.
  • Please refrain from visiting if you have a fever of 37.5 degrees or higher, or if you have a cold or other health problems.
  • We recommend installing and using COVID-19 Contact Confirming Application (COCOA).

Click here to install COVID-19 Contact Confirming Application (COCOA)

Download on the App Store Download on the Google Play

Efforts at Our Facility

  • Alcohol hand sanitizer are placed at main spots of the facility.
  • We regularly disinfect points and equipments that are often touched by customers.
  • We strive to ventilate the facility on a regular basis.
  • Acrylic boards and transparent vinyl curtains are placed at the front desk and shops to prevent droplet infection.

Staff Efforts

  • Members of staff who may come into contact with customers or who are involved in cooking always wear a mask.
  • Thoroughly wash hands, gargle, disinfect with alcohol, and wear a mask.
  • The temperature of staff members are checked when they arrive at work, and if they have a fever or feel unwell, they will not be allowed to work.
  • Checking physical condition and providing education and guidance on infection prevention.
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